Celebrating June Pearl Month!

Please allow 4 to 6 business days to process. For rush orders, please email sales@americanpearl.com.
  • Item #: JUNEPEARL
$0
Free Shipping on all orders
    Self-Service is an American Pearl’s way of providing our devoted customers with a safe method of fixing jewelry that requires fixing or re-string over time. Self-Service takes up to 7-10 business days to process and will be shipped back to customers depending on their delivery options. For upgrading please contact customer for pricing before processing your self-service request.

  • Re-Stringing - $3 per inch (*** if the necklace has multiple length Various simply Add and select the total length of the necklace. And Simply specify whether the stringing is as is or different in the ‘COMMENT’ field during check out.
  • Earring Back Upgrades and Backing purchase
  • Other Upgrades
    Three Easy Steps to getting your Pearl Jewelry Repaired.

  • STEP ONE
    Select the appropriate Options for Repair or Upgrade and process your request and print out two copies of your Self Service Order. - If you do not have access to a printer please write down the Self-Service Order Number on a memo and include it in the package.

  • STEP TWO
    Pack the jewelry and one of the printed out Self-Service Order document carefully into a box and ship it to the following address and ATTN.
    To: American Pearl
    ATTN: Customer Service (333-place your order number here)
    576 Fifth Avenue, Suite 1102
    New York, NY 10036

    *** Please be advised the Shipping Dept due to Security refuses shipments WITHOUT an authorization code or a self-service order number.

  • STEP THREE
    Return delivery of your Self-Service Order notice will go out in the form of a FedEx Tracking number notice via email.